Prof. (Dr.) Sushila

Dr. Sushila is Professor of Law at National Law University Delhi, where she also serves as Director of the Centre for Study of Consumer Law & Policy and holds the Consumer Law Chair established by the Department of Consumer Affairs, Government of India. She is also Chairperson of the University’s Internal Committee constituted under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013.

Contact

Email: [email protected]
LinkedIn: www.linkedin.com/in/drsushila
Chair Website: https://consumerchairnlud.wordpress.com/

Teaching

Dr. Sushila teaches Law of Torts, Consumer Law, Property Law, and Professional Ethics. She convenes the Consumer Clinic (Legal Aid and Services) and offers an Honours course in Criminal Law addressing the PoSH Act. Her areas of interest include Competition Law, Gender Laws, Regulatory Governance, and Public Policy.

Career

Dr. Sushila joined NLU Delhi in 2009. Prior to this, she taught at the Campus Law Centre and Law Centre-1 of the University of Delhi.

Contribution to Law and Policy

Dr. Sushila has contributed substantially to the development of consumer law and policy in India. She served as a member of the Committee for Drafting Rules under the Consumer Protection Act, 2019, and has advised on a range of contemporary consumer protection concerns, including dark patterns, misleading advertisements, fake reviews, greenwashing, consumer cyber awareness, the right to repair, mediation, online dispute resolution, and consumer safety.

She is a member of the Task Force on Protecting Consumers Against Dark Patterns in E-commerce, the Joint Working Group constituted by the Government of India to address dark patterns on e-commerce platforms, and the Task Force on Consumer Awareness of Cyber Security and Growing Cybercrimes.

Research Projects

Dr. Sushila has led several major research and institutional projects:

• Food Safety and Standards Law – UGC Major Research Project
• Law on Sexual Harassment (PoSH Act) – National Commission for Women
• Chair on Consumer Law – Department of Consumer Affairs, Government of India
• Study on Legal Metrology Law – Bureau of Indian Standards / Department of Consumer Affairs

Academic Engagement and Outreach

Dr. Sushila has delivered lectures on consumer law, sexual harassment law, criminal law, business law, and gender justice at leading institutions, including the IIMs, National Law Universities, the Bureau of Parliamentary Studies and Training (BPST), Lok Sabha Secretariat, Parliament of India, and Central and State Universities. She has published extensively in reputed journals and presented her research at national and international academic forums, including in the United States, the Netherlands, and Brazil.

As Chairperson of the Internal Committee at NLU Delhi, apart from discharging quasi-judicial adjudicatory functions, she conducts training and sensitisation programmes on workplace sexual harassment, gender justice, and PoSH compliance, and has participated in stakeholder consultations on women’s rights, gender justice, the PoSH Act, and related public policy reforms.

She has served as an editor, peer reviewer, and member of curriculum development committees at various institutions. In 2012, she was invited by the National Institute of Open Schooling as an expert to develop the Senior Secondary course “An Introduction to Law”.

Dr. Sushila has organised capacity-building and certificate programmes for Consumer Commission members, National Consumer Helpline personnel, Voluntary Consumer Organisations, and allied stakeholders. She has been invited as a keynote speaker and Guest of Honour at numerous national and international conferences, workshops, and seminars.

Selected Coordination Roles

• Faculty Coordinator, North and West Regional Law Review Consultation on the PoSH Act, NLU Delhi in collaboration with the National Commission for Women – April 2026
• Capacity-Building Programmes for Consumer Commission Members (2023–2026)
• Panel Discussion on Amendments to the Consumer Protection (E-commerce) Rules, 2020, Chair on Consumer Law, NLU Delhi – July 2021
• Capacity-Building Programmes for National Consumer Helpline Personnel (2024-2025)
• Certificate Programmes on Consumer Law and Practice (annually since 2020)
• Consumer Outreach Programmes and Awareness Campaigns
• PoSH Sensitisation and Training Programmes